Refund policy

OUR RETURN POLICY:

• Mardan Shoes won’t mind if you want to return anything or everything or if you simply don’t want the journey. You can get a refund within 04 days of purchase (returns must be unworn, in the state you received them, and in the original packaging.)
• Please return goods with a copy of the invoice and mention the reason for returning the items.
• The customer needs to return the merchandise via traceable delivery i.e., courier or registered post on his own expense to our address.
• Delivery Charges will not be refunded.
• In case the item(s) are not as per the order placed, all delivery charges will be borne by Mardan Shoes in return or exchange case.
• Refund requests will be processed within 4 working days after receiving the returned products.
• All returns should be sent to “address”.
• For further queries about exchanges and returns, don't hesitate to get in touch with us at
Email: mardanshoes2@gmail.com.
WhatsApp: +923011210101

STEPS TO RETURN OR EXCHANGE YOUR ITEMS:

1. SUBMIT YOUR REASON

If you wish to return or exchange any portion of your online order, please send reason of return on any of our Facebook pages, Whatsapp number or helpline. You will be required to resend the Item(s) to us using the order number you received.

2. REPACK MERCHANDISE

Please make sure that the item(s) you wish to return, along with the invoice, are included with your return shipment.

3. SHIP TO

Customer needs to return the merchandise via traceable delivery i.e. courier or registered post, on their own expense, to our address.

PRODUCTS ON SALE:

Products purchased on sale are not refundable so please make sure you select the proper size and color. However these products can be exchanged depending on the availability.